FAQ

Genaral Questions

What is an affiliate?

In the Online Casino marketing industry, an affiliate is someone who sends potential players to an Online Casino website in exchange for commissions.

What is the Feature Tour?

The feature tour is a brief description of the system features you will have access to after you sign up.

What are Casino Partners?

As an affiliate, you become part of our Casino Group, which comprises of Slotastic Online Casino.

How is this Affiliate Program different from others?

This Affiliate Program will partner you with Casinos that run only the best online games in the market – known for their speed of play, their big bonus features, their fairness and of course their unbeatable graphics and fun, which is what players are looking for.

How do I start making money?

Sign up to become an affiliate, put up the marketing tools in your site and begin promoting Slotastic Online Casino.

Do affiliates simply get paid for marketing tools on their websites or blogs?

No. Affiliates earn commissions on the revenue generated by their referred players. Just having marketing tools on a website is no guarantee that site visitors will actually click them:

- register at the casino,

- deposit money (you can make money per deposit or depositor),

and - play (you can make money on the money actually waged at the Casino).

Marketing Tools

What are Marketing Tools?

Marketing Tools are hyperlinks you can place in your site, and which promote our Casino Partners and when clicked on re-direct your visitors. Marketing Tools come in the form of banner ads, progressive tickers, links and e-mailers, which you can copy to your site or blog.

What are Banners?

Banners are the graphic advertisements we provide you with to promote our Casino Partners. They come in a variety of sizes and designs.

What are e-Mailers?

e-Mailers are e-mail text created exclusively to promote our Casino Partners. e-Mailers integrate text with imagery along with cosmetic features like varying fonts, colors and formatting that introduce an element of interactivity, usually a clickable image or hyperlinked word or text – the window to our Casino Partners.

What are Progressive Tickers?

Progressive Tickers are the graphic advertisements we provide you with to promote games from our Casino Partners. They come in a variety of sizes and designs. They differ from Banners in that they contain some “organic” text (usually a jackpot amount) that is updated in real time, and instead of promoting the Casino like Banners usually do, Progressive Tickers drive your site viewers to specific games within the Casino.

What are Links?

Links are hyperlinked code, which shows your Web site visitors specific clickable text in your prose, and which will direct them to the Casino upon clicking.

How do I know which marketing tool could work best for me?

By interpreting reports. Experience will tell you how your visitors behave, and that may affect the way you can profit most. For example, if you learn that Casino players you referred usually play large amounts of money you would want an Affiliate Program that pays you a percentage based somehow on the amount they wage. However, if you learn that Casino players you refer usually play rather small amounts of money, you may be better off by receiving a commission on how many referred visitors actually become Casino players.

What do I do if I have technical problems?

Contact support or your Affiliate Manager.

Sign-Up Process

I don't have a Web site or a blog. Can I still apply?

Unfortunately, you can’t. To be accepted as an affiliate, we must be able to view your website or blog.

Can I join other affiliate programs?

Yes. Our Affiliate Program is non-exclusive.

How do I sign up?

Click the sign-up button on this page, complete and submit the form.

What do I get upon sign-up?

You will receive an e-mail letting you know your application has been received. In the course of the 48 hours following our receipt of your application form, you will receive another e-mail notifying whether your application was turned down or approved. If your application was approved, this e-mail will contain your user name and password.

Do I need to sign up for each Casino separately?

No. Once you sign up in our Affiliate Program, you can promote all our partner Casinos.

Why do I have to enter an alphanumeric code before I can submit my sign-up form or my “Contact Us” enquiry?

The name of the program that generates and authorizes the alphanumeric code is CAPTCHA, which stands for “Completely Automated Public Turing test to tell Computers and Humans Apart”. The CAPTCHA is used to protect our Web site as well as to preserve the integrity of the information available through the site.

Reports

What reports are available?

The reports available are Statistics by Casino, Statistics by Banner, Net Win Details by Casino, Current Earnings, Historical Earnings Summary, Payment History, Affiliate Ledger and Tier Earnings.

What information does the “Statistics by Casino” report contain?

The Statistics by Casino report shows key metric data (clicks, downloads, signups, initial deposits, depositors, deposits, withdrawals, and net win) over your defined timeframe. Results are displayed by Casino. Descriptions for column headers of key metric data can be found in this section of the FAQs – after the questions about reports. You can use this report to learn which Partner Casinos are generating you more earnings as a result of more activity therein by your referrals.

What information does the “Statistics by Banner” report contain?

The Statistics by Banner report shows key metric data (clicks, downloads, signups, initial deposits, depositors, deposits, withdrawals, and net win) over your defined timeframe. Results are displayed by Marketing Tool. Descriptions for column headers of key metric data can be found in this section of the FAQs – after the questions about reports. You can use this report to learn which Marketing Tools are generating you more earnings as a result of more activity therethrough.

What information does the “Current Earnings” report contain?

The Current Earnings report shows key metric data (ipay period, program name, carry over, earned, adjustment, total accrued, balance due) over a timeframe extending from the first day of the current month to the date of the request. Descriptions for column headers of key metric data can be found in this section of the FAQs – after the questions about reports. You can use this report to learn how much your marketing efforts have generated moneywise for the time lapsed for the month of the report. This includes any carryovers from previous periods.

What information does the “Historical Earnings Summary” report contain?

The Historical Earnings Summary report shows key metric data (including pay period, program name, earned, adjustments, and total earned) over your defined timeframe. Results are displayed by Marketing Tool. Descriptions for column headers of key metric data can be found in this section of the FAQs – after the questions about reports. You can use this report to learn how much your marketing efforts have generated moneywise for the period you define regardless of when payment for said earnings was or will be made. While on this report, you can click any hyperlinked amount for more detailed information.

What information does the “Payment History” report contain?

This report shows simple data (pay date, balance due, payment amount, payment method, whether it was Check or NETELLER reference and a short space for comments) over your defined timeframe to assist you in tracking earnings and actual payments received. Results are displayed chronologically from oldest to most recent within the time range specified. Descriptions for column headers of key metric data can be found in this section of the FAQs – after the questions about reports. You can use this report to learn when, how much and through which means you were paid.

What information does the “Tier Earnings” report contain?

The Tier Earnings report shows key metric data in connection with your sub-affiliates and the earnings they generate for you (sub-affiliate ID, sub-affiliate name, sub-affiliate tier level, amount of tier earned) over your defined timeframe. Results are displayed by Affiliate Name, but may be sorted as applicable to suit your needs.

Where can I find historical information prior to November 2009?

This system does not contain information prior to November 2009. In case you need to access historical prior to November 2009 in connection with the Statistics by Casino report, the Statistics by Banner report or the Historical Earnings Summary report , follow the link shown in these reports, which reads “For information before 11/2009 click here”. Following this link will take you to the “old” Affiliate System where you can access the information.

What information does the “Affiliate Ledger” report contain?

Perhaps the simplest of the reports, the Ledger report shows your properly dated and their resulting balance – all accompanied with the corresponding descriptions over your defined timeframe. Results are displayed chronologically from oldest to most recent within the time range specified. Descriptions for column headers of key metric data can be found under the corresponding “What are ?” in this section. You can use this report to learn when, how much you earned; as well as when, how much and through which means you were paid. In other words, this is an account statement which shows your affiliate account Debits and Credits for the period of time you define.

How are players tracked to me?

Every Marketing Tool we provide you with includes a unique Affiliate ID Code that accurately identifies a Casino visitor as coming from your site. If the referred visitor sign up and downloads the casino software, your Affiliate ID is permanently associated to their accounts, so you will always be credited for that referred player activity in our Partner Casinos.

How do I track my earnings?

We provide our affiliates with password-protected access to a great array of reports. Based on the reports, Affiliates can view their statistical records, evaluate their progress and optimize their performance.

What are “clicks”?

"Clicks" refers to the collection of clicks made from your site on any marketing tool and ultimately resulting in visits to any of our Casinos. Clicks are presented in reports as a statistical piece of information to help you track your business.

What are “downloads”?

“Downloads” means Referred Players who register and download the specific Casino software for any Partner Casino.

What are “signups”?

“Signups” refers to any redirected visitors that actually sign up in any of our Casinos. Specific criteria to deem a signup valid may be stated in the Affiliate Program or our Terms and Conditions, and if specified, it may change from time to time.

What are “initial deposits”?

“Initial deposits” refers to a new casino player first deposit. Specific criteria to deem an initial deposit valid may be stated in the Affiliate Program or our Terms and Conditions, and if specified, it may change from time to time.

What are “depositors”?

“Depositors” refers to the number of new casino players that actually make deposits. Specific criteria to deem a depositor valid may be stated in the Affiliate Program or our Terms and Conditions, and if specified, it may change from time to time.

What are “deposits”?

“Deposits” refers to the number of deposit transactions made by your Referred Players in our partner Casinos. Specific criteria, such as minimum threshold, to deem a deposit valid may be stated in the Affiliate Program or our Terms and Conditions, and if specified, it may change from time to time.

What are “withdrawals”?

“Withdrawals” refers to withdrawal transactions made by a player from his account in casino cashier. Specific criteria to deem as such valid be stated in the Affiliate Program or our Terms and Conditions, and if specified, it may change from time to time.

What is “gross win”?

“Gross win” refers to the Referred Players waging in our Partner Casinos.

What are “credits”?

In your Affiliate Ledger, “Credits” are payments you received for money earned (debits) as an affiliate.

What are “chargeback”?

“Chargeback” are invalid, fraudulent or disputed card or debit payments including but not limited to where the card company or the paying bank has claimed payment back from our Casinos, or where the card-holder claims payment back because or non-performance. Chargeback are deducted from your earning in the month they are charged.

What is “net win”?

As can be seen in the Net Win Details by Casino report is defined as follows: + Gross Win ± Manager Credits - Coupons - Chargebacks - Withdrawals ± Multicash Adjustments - Net Win Banned + Net Win Unbanned = NET WIN --- amount over which my program earnings will be estimated.

What are “earnings”?

“Earnings” are the sum of money of my program earnings (e.g. a percentage of Net Win) and my tier earnings (money you earn from sub-affiliates you referred).

Configuration

How do I update my profile?

You can update the profile for your account by following these steps: 1. Sign in 2. Under the Configuration tab, click My Profile 3. Enter the new information in the corresponding spaces 4. Press the submit button in the bottom of the page

Can I change my affiliate program?

Yes. You can change your affiliate program by following these steps: 1. Sign in 2. Under the Configuration tab, click Change my Program 3. In the New program field, select from the drop-down box the Program of your choice 4. Press the submit button and remember that this program change will be effective as of the first day of the following month

How do I change my password?

You can change your password by following these steps: 1. Sign in 2. Under the Configuration tab, click Change my Password 3. Enter your current password in the first box 4. Enter your new password (as you would like it to be) in the second box 5. Confirm your new password in the third box 6. Click the "Submit" button

What are sub-affiliates?

“Sub-Affiliates” are affiliates other than you that promote our Casinos clients underneath you; i.e. they were guided to sign up as affiliates through your marketing efforts. In other words, you promote our Partner Casinos to prospect players and our Affiliate System to Prospect Affiliates (like you). Sub-Affiliates work as a tiered program. Under such plan, you – the “Parent” Affiliate – get a percentage of the Net Profit generated by any sub-affiliate (child) you signed up, yet Sub-Affiliates are not deducted anything from their earnings and are paid at the standard rate.

Programs Details

What are Affiliate Program Details?

The Affiliate Program Details section gives you an overview of the different ways you earn money with our Affiliate Programs. It also shows a chart that gives you the specifics of the various commission pay schemes and schedules.

Why are Program Details important?

To match the performance of your affiliate marketing efforts. Experience will tell you how your visitors behave, and that may affect the way you can profit most. For example, if you learn that Casino players you referred usually play large amounts of money you would want an Affiliate Program that pays you a percentage based somehow on the amount they wage. However, if you learn that Casino players you refer usually play rather small amounts of money, you may be better off by receiving a commission on how many referred visitors actually become Casino players.

Can I change Programs?

Yes. You can change Programs. You must take into account, however, that program changes become effective on the first day of the following month. For example, if you change your affiliate program on May 19, this change will become effective for the purposes of calculating your commission as of June 1.

How long does it take for a program change to become effective?

A program change becomes effective on the first day of the following month. For example, if you change your affiliate program on May 19, this change will become effective for the purposes of calculating your commission as of June 1.

Why would I want to change programs?

To obtain more profit. Experience will tell you how your visitors behave, and that may affect the way you can profit most. For example, if you learn that Casino players you referred usually play large amounts of money you would want an Affiliate Program that pays you a percentage based somehow on the amount they wage. However, if you learn that Casino players you referred usually play rather small amounts of money, you may be better off by receiving a commission on how many referred visitors actually become Casino players.